Refund & No Return Policy
Effective Date: May 18, 2026
At Glimmer Grove LLC, we aim to provide high-quality products and excellent customer service. Please read our policy carefully before making a purchase.
No Return Policy
All sales are final. We do not accept returns or exchanges once an order has been delivered.
Please make sure to review product details carefully before placing your order.
Damaged, Defective, or Incorrect Items
Although we do not accept returns, if you receive:
- A damaged item
- A defective product
- The wrong item
Please contact us within 7 days of delivery.
To process your request, we may ask for:
- Your order number
- Photos of the product and packaging
- A brief explanation of the issue
After review, we may offer:
- A replacement product
- Store credit
- A refund (if applicable)
Non-Refundable Situations
We do not provide refunds for:
- Change of mind
- Incorrect orders placed by customers
- Minor color or size variations
- Shipping delays caused by carriers
- Products used or damaged after delivery
Order Cancellation
Orders may only be canceled before they are processed or shipped. Once shipped, orders cannot be canceled.
Refund Processing
If a refund is approved due to a damaged or incorrect item:
- Refunds will be sent to the original payment method
- Processing may take 5–10 business days depending on your payment provider
Contact Us
If you have any questions regarding this policy, contact:
Glimmer Grove LLC
Email: support@glimmergrove.com
United States